Hotel Resort Hospitality Internship Internship

This internship is based at a prestigious resort located in a scenic coastal region of South Australia. The resort offers world-class accommodation, fine dining, and exceptional guest services, making it a sought-after destination for travellers. With a focus on providing outstanding hospitality experiences, the resort features a restaurant, bar, event spaces, and leisure facilities, including an award-winning golf course.

Training provided & learning outcomes to be achieved

Interns will gain hands-on experience across multiple departments, including front office, food and beverage, housekeeping, and event operations. Training will include:

• Guest Services: Handling check-ins and check-outs, assisting with reservations, and responding to customer enquiries.
• Food & Beverage Operations: Supporting restaurant and bar service, taking orders, serving guests, and learning about hospitality standards.
• Housekeeping & Room Management: Understanding room preparation, cleanliness standards, and quality control.
• Event Coordination: Assisting with the setup and execution of weddings, conferences, and special events.
• Resort Administration: Learning about operational logistics, inventory management, and back-of-house procedures.

By the end of the internship, participants will have developed strong customer service skills, industry knowledge, and the ability to work effectively in a team within a fast-paced hospitality environment.

Learning Outcome

• Communication
• Team Work
• Problem Solving
• Decision Making
• Conflict Resolution
• Negotiation & Persuasion
• Autonomy & Self Management
• Responsibility
• Creative Thinking
• Resilience
• Networking
• Planning & Organisation
• Initiative & Enterprise

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